Return Policy

Things don't always go the way they're supposed to, we totally get it!

We are happy to help you with any Inkbox products within 14 days from the day it was received.


While we don’t accept physical product returns due to hygienic reasons, we can still help you by providing a replacement or refund.*


Returns requested after 14 days of the received date may still be eligible for an Inkbox replacement or refund, though we do not accept returns for orders that are over 90 days old.



Unfortunately, at this time, we are only able to process refunds for orders within North America (Canada and the United States). Please reach out to us at support@inkbox.com if you have any questions about your order.

Additionally, please note that from time to time, Inkbox may refuse a refund request if we find evidence of abuse. *In cases of refunds, please note that your original shipping charges will not be refunded.

Defective Products or Issues With Tattoo Application

If you run into an issue with applying your tattoo or if the products you got are damaged/defective, reach out to us - it may be eligible for a one-time resend or credit. Follow the instructions below, and send us a photo of the products that aren't quite right. After we receive your inquiry, our team will take a look at your order and share the next steps with you!


Your order number
The product(s) with the issue
The issue or defect you encountered

How do I reach out about a replacement or refund?

It’s super simple! Send us an email at support@inkbox.com or let us know using the support page. Don’t forget to include:

Your order number
The products and quantity you’re reaching out about
The reason you’re hoping to get a refund

Our team will take a look at your order and share the next steps with you.