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FAQ

How long does it last?

inkbox tattoos last 1-2 weeks, and fade as your skin regenerates.

Feel free to read up on our tips and tricks to help extend the life of your inkbox.

How do you apply the tattoos?

Check out these videos to see how to apply our catalog tattoos and our freehand ink.

Is inkbox safe?

Yes! Our tattoos are painless to apply and skin-safe. The active compound in our ink is naturally derived from the Genipa Americana plant. Tribes in South America have used this plant for body ornamentation for thousands of years. inkbox tattoo applicators are made from FDA approved materials.

You can find a full list of our ingredients here.

If you have skin sensitivity or allergies please read the bottom of our tips page to learn how you can test the ink

How do the tattoos look so real?

inkbox tattoos use a semi-permanent tattoo technology. Unlike the temporary tattoos we had as kids, our ink actually develops in your skin to create a tattoo that fades in 1-2 weeks.

HOW DO REFUNDS WORK?

Whether it’s your first order, or your tenth, if you don’t love your inkbox tattoo please give us a chance to make it right. Our customer support team will help you, email hi@getinkbox.com!

Please visit this page for more information and follow its instructions when reaching out to us!

Can I cancel or return my order?

nkbox returns are handled through our Returns Portal. You can also cancel your order anytime before we ship out your tattoo by emailing us at hi@inkbox.com

Do you ship internationally?

Yes! We have a $9 flat shipping rate anywhere outside Canada or the US.

For International orders, we use USPS First-Class International. Once the package arrives in the destination country, it is handled by the local mail provider (i.e. Royal Mail for U.K., Australia Post for Australia). We encourage customers to follow up with their local post office if they notice a delay in their order (longer than two weeks). Unfortunately we do experience difficulty in shipping to select countries, of which you can view a full list here.

What if I don’t have a microwave?

No problem! You can warm up the cloth by placing it, unopened, in boiling water for five minutes or until it’s warm to the touch. If the cloth feels too hot, let it air out and cool off slightly before applying.

Are they waterproof?

You can shower, swim, sweat, and go about your day. Since our tattoos sink into the top layer of your skin, they don’t just wash away with soap and water.

What if I want to remove it?

The most effective and harm-free method to remove your tattoo is to lightly scrub your skin with an exfoliant, salt water works best! It’s going to take a few sessions for your tattoo to be completely removed. Please stop if you feel any discomfort or irritation.

Are your tattoos vegan and animal cruelty free?

Always have been, always will be.

How is it different from Henna or Jagua?

Henna

Natural henna develops into an orange/brown color and is made from an entirely different plant. “Black henna” can contain chemicals such as PPD which is not healthy for your skin at all. inkbox is skin-safe, contains natural ingredients and has blueish/black result depending on your skin. You can learn about more about the differences here

Jagua

Jagua gel takes 2 hours to set, and has a shelf life of 2 months refrigerated. Our freehand ink applies in just 1 hour, and has a shelf life of 6 months at room temperature. Both are made up of all natural ingredients and are safe for your skin!

You can read more about all of the differences here.

Don't see your question? You can find more useful information through our Help Center. We’re always happy to help!